Official Policy Documents

Privacy Policy MG108 Link
Your Data, Our Responsibility

Your privacy is our priority. This document clearly explains how mg108 link collects, uses, stores and protects your personal information in accordance with the Malaysia Personal Data Protection Act (PDPA).

Updated: 1 January 2026
Our Commitment to Your Privacy

Mg108 link protects your personal data using the latest encryption technology and data management practices that meet international standards.

256-bit SSL Encryption

All data transmitted between your device and mg108 link servers is protected by industry-standard 256-bit SSL encryption — the same security technology used by leading banking institutions worldwide.

Malaysia PDPA Compliance

The collection and processing of your personal data is carried out in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the full right to access, correct, and delete your data at any time.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered access control systems. Only authorised personnel may access your data, and all access is recorded in strict audit logs.

No Data Sales

Mg108 link never sells, rents or shares your personal data with third parties for marketing purposes without your explicit consent. Your data is used solely for the purposes stated in this policy.

Full Privacy Controls

You have full control over your communication and marketing preferences from mg108 link. You may withdraw your consent at any time through your account settings or by contacting our support team.

Audit & Continuous Monitoring

The mg108 link security and privacy systems are reviewed on a regular basis by our internal security team. Any threats or data breaches will be notified to affected members within the timeframe stipulated by the PDPA.

1 Introduction & Scope of This Policy

Welcome to the mg108 link Privacy Policy page. This document constitutes a written agreement between you as a member and mg108 link as the platform operator, regarding how your personal information is collected, used, disclosed and protected.

This policy applies to all users accessing the mg108 link website on any device — whether a personal computer, smartphone, or tablet — as well as all registered members using our online casino, slots, bingo, fish shooting, Live Casino, and any other products offered by our platform.

By registering an account at mg108 link or by continuing to use our platform, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, you are advised to discontinue use of our platform.

Important Note: This Privacy Policy may be amended from time to time to reflect changes in law, operational changes, or improvements to our data protection standards. You will be notified via in-platform notifications or your registered email if any material changes are made.

2 Personal Information We Collect

Mg108 link collects various types of personal information depending on how you interact with our platform. This data collection is necessary to ensure a safe, seamless service that complies with applicable legal requirements.

Information you provide directly:

  • Full name as shown on official identity documents
  • Identity card number (MyKad) or passport number
  • Date of birth for age verification purposes
  • Active email address for account communications
  • Mobile number registered in Malaysia
  • Current residential address
  • Bank account or e-wallet details for processing deposits and withdrawals

Information collected automatically:

  • IP address and general geolocation data
  • Device type, operating system, and browser version used
  • Platform usage data including pages visited and session duration
  • Financial transaction records including deposits, wagering and withdrawals
  • Game activity logs for dispute resolution and audit purposes
  • Cookie data and similar tracking technologies
Data Type Purpose of Collection Legal Basis
Identity information KYC verification & fraud prevention Legal obligations
Financial data Deposit & withdrawal processing Contract performance
Technical data Account security & platform improvements Legitimate interests
Gaming data Dispute resolution & responsible gaming Contract performance
Cookies & analytics User experience & in-platform marketing Consent

3 How We Use Your Information

Every piece of personal information we collect is used solely for legitimate and necessary purposes. mg108 link adheres strictly to the principle of data minimisation — we only collect what is truly needed and do not retain data longer than necessary.

Your personal information is used for the following purposes:

  • Account management: Creating, verifying, and maintaining your member account on the mg108 link platform.
  • Transaction processing: Processing deposits, wagering, and withdrawals securely and accurately.
  • Identity verification (KYC): Meeting anti-money laundering and counter-terrorism financing legal requirements.
  • Service communications: Sending important notifications related to your account, transactions, and platform updates.
  • Customer support: Helping you resolve any issues or queries submitted to our support team.
  • Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and offer appropriate assistance.
  • Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity.
  • Legal compliance: Fulfilling reporting obligations to relevant authorities when required by law.

Marketing: We will only send you marketing communications with your consent. You may withdraw this consent at any time through your account settings or by contacting our support team. Withdrawal of consent does not affect any processing carried out prior to withdrawal.

4 Data Sharing & Disclosure

Mg108 link takes data sharing responsibilities seriously. We do not sell or rent your personal data to any third party. However, there are certain situations where we may need to share your information with trusted parties:

  • Payment service providers: FPX, Touch 'n Go eWallet, Boost, GrabPay and other payment processors receive the transaction data necessary to process your deposits and withdrawals.
  • Game software providers: Gaming platform providers receive the game session data necessary to ensure a smooth and fair playing experience.
  • Identity verification services: A trusted third-party KYC service provider that helps us verify member identities for legal compliance purposes.
  • Legal authorities: We will disclose information to law enforcement agencies or other authorities when required by court order or applicable law.
  • Business transfers: In the event of a merger, acquisition or asset sale, your personal data may be transferred to a new entity, subject to an equivalent privacy policy.

All third parties that receive your personal data from mg108 link are bound by strict data protection agreements and are required to safeguard that information in accordance with the standards we have set.

5 Cookies & Tracking Technologies

Mg108 link uses cookies and similar tracking technologies to enhance the user experience, ensure account security and analyse platform usage patterns. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collecting information on how you use our platform, helping us identify and improve areas that are underperforming.
  • Functional cookies: Saving your preferences such as language, display settings, and other personal choices to provide a better experience on your next visit.
  • Analytics cookies: Used alongside trusted third-party analytics tools to understand aggregated user behaviour for continuous improvement purposes.

You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality or user experience of the mg108 link platform.

6 Security & Data Protection

Protecting your personal data is the top priority of mg108 link. We implement multiple layers of technical and organisational security measures to keep your data safe at all times:

  • Data encryption in transit using TLS/SSL 256-bit protocol
  • Sensitive data encryption at rest using industry-recognised encryption algorithms
  • Strict role-based access control — only authorised staff may access personal data
  • Two-factor authentication (2FA) is available for member accounts as an additional layer of security
  • 24/7 system monitoring to detect suspicious activity or intrusion attempts
  • Regular security assessments by the internal security team
  • Data security awareness training for all mg108 link staff who handle personal data

Data Breach: In the event of a data breach that may affect your rights and freedoms, mg108 link will notify you within the timeframe stipulated by the PDPA. The notification will include the nature of the breach, the data involved and the steps we are taking to address it.

7 Your Rights as a Data Subject

As a mg108 link member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. We fully respect these rights and will process every request within a reasonable timeframe.

Right of Access You have the right to obtain a copy of your personal data held by us at any time.
Right to Rectification You have the right to request correction of any inaccurate or outdated personal data we hold.
Right to Erasure You have the right to request deletion of your personal data, subject to our legal obligations.
Right to Object You have the right to object to the processing of your data for specific purposes such as direct marketing.
Right to Restriction You have the right to request restriction of your data processing under certain circumstances.
Right to Portability You have the right to receive your data in a structured format for transfer to another service.

To exercise any of the above rights, please contact our customer support team via 24/7 live chat available on the mg108 link platform or email us at [email protected]. We will process your request within 21 business days from the date of receipt.

8 Data Retention Period

Mg108 link does not retain your personal data longer than necessary for the purposes stated in this policy or beyond what is required by law. The general retention periods are as follows:

Data Type Retention Period
Active account information Throughout the active account period + 5 years after closure
Financial transaction records 7 years (AMLA requirement)
KYC Documents 5 years after the business relationship ends
Game logs 3 years for dispute resolution purposes
Support communication logs 2 years from the date of interaction
Analytics cookie data 13 months from the date of collection

Upon expiry of the stipulated retention period, your personal data will be securely deleted or anonymised using methods that ensure the data cannot be recovered.

9 Children's Privacy

The mg108 link platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Should we discover that we have inadvertently collected personal data from someone under 18, we will take immediate steps to delete that data and close the relevant account.

If you believe your child or a minor has registered an account on mg108 link, please contact our support team immediately via 24/7 live chat so that we can take the appropriate action.

10 Contact Us Regarding Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or how we handle your personal data, you may contact us through the following channels:

  • Live Chat: Available 24/7 directly on the mg108 link platform — the fastest way to get assistance.
  • Email: [email protected] — for written enquiries or data subject rights requests that require documentation.

For links to related policies, please refer to Terms and Conditions and the Responsible Gaming us for more information on mg108 link's commitment to member well-being.

Complaints to the Relevant Authority: If you are dissatisfied with how we have handled your privacy request, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD). However, we encourage you to contact us first so that we can resolve any issues directly.

Frequently Asked Questions about Data Privacy

Absolutely not. mg108 link never sells, rents or shares your personal data with third parties for marketing purposes without your consent. Your data is only shared with service providers necessary for platform operations, such as payment processors and KYC service providers, and all such parties are bound by strict data protection agreements.

You may submit a data access request via our 24/7 live chat on the mg108 link platform or by emailing [email protected]. Please include your account username and proof of identity in your request. We will process your request within 21 business days and provide your data in a readable format.

When you close your account at mg108 link, we will retain your personal data for the period required by law — typically 5 to 7 years depending on the type of data. This is a requirement under the Anti-Money Laundering Act (AMLA) and related legislation. After this period, your data will be securely deleted and cannot be recovered.

Yes, you may request the deletion of your personal data. However, this right is subject to our legal obligations. For example, we are required by law to retain financial transaction records for a specified period. Data not subject to such obligations will be deleted within a reasonable timeframe after your request has been processed.

mg108 link does not directly store your credit or debit card information. All payment transactions are handled by PCI-DSS certified third-party payment processors. We only retain your bank account details (bank name and account number) as required to process fund withdrawals to your account.
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